After work today I decided to run to Ulta (it's right down the street from me. I love how convenient it is!!) to
It's a week before Christmas. It's 6:30pm. It is, expectedly, very crowded. I browsed a little, then grabbed my new bottle of perfume and headed to the line. The line must have had like 15 people in it. There were 3 cashiers feverishly working the registers. After all, it's a week before Christmas. When it was my turn the very nice, but obviously exhausted, cashier rang up my purchases. All of the sudden, a woman walks up to the registers.
Woman: Are you the manager?
Manager: I am one of them. What can I do for you?
Woman: (all self righteous and snooty) I just want to let you know that I am leaving because no one came to help me in the make-up section.
Seriously? Why do people act like that? The store is packed with people. If she needed help that badly why didn't she just POLITELY ask one of the employees that was on the floor. I know they were out there because I talked to a very nice one while I was looking at perfume. (He even sprayed one on me that smells so good I might have to go back for it!) Does she really think that the manager cares that they just lost one rude customer when there are so many more patient and pleased ones?
I guess it's my battle wounds from serving tables for so long, but I just hate when people are rude to customer service managers and employees. Especially around the holidays. These folks are busy and working their butts off!
It's Christmas. Isn't that the time for a little extra patience and understanding? Peace on earth, good will toward men (and women) and all that jazz? Some people just don't understand Christmas Spirit!!!
Maybe she should listen to the song.