Good. I promise I'll stop after this.
Unless any more good stories happen.
With my old phone, I had a plan with unlimited mobile to mobile texting and some extra texting tacked on for those people not with my cell provider. It wasn't a big deal because I didn't text much, but that was before I found myself in a long distance relationship.
Now my texting is out of control. It's a serious sickness. One day I decided to count how many text messages Rob sent me. There were 60. In one day. And not even a whole day. Just the 8 or so hours he was at work! And it's always really
When I got the new phone, I figured it was time to change some stuff on my plan. I had started going slightly over my allotted text messages, and it was getting annoying.
I played around with my plan online, and called it a day.
Then I got this month's bill.
My eyes bulged out of my head when I realized I had racked up a $250 cell phone bill! I apparently did not change my messaging to the unlimited plan like I intended. Instead I only signed up for like 1500. Too bad I had over 3000 texts on my bill! (I know. I'm ridiculous. I can't help that all my friends and family live far away. And I like to chat. And stop judging me!!) It was seriously insane.
I immediately changed to the Unlimited plan I had previously intended, and silently berated myself for such a careless mistake.
But last night I decided to give AT&T a call. I talked to a very nice lady about what happened. I was my usual charming self, and she laughed at my insane amount of overage.
Then, the most amazing thing happened. She said that since I am such a good customer and since I have already switched over to the Unlimited plan so this won't happen again, she would go ahead and take ALL of my excess text messages off!! She literally took like $150 off of my bill.
I did a happy dance, and professed my undying love for her.
And since TUWABVB had a great customer service story today too, I decided that I should give a shout out to Peggy from AT&T and all the other super nice customer service employees!! Thanks for staying nice and helpful even when dealing with airheads like me!!